Luxury Real Estate Privacy Policy

At our luxury real estate platform, we understand the paramount importance of privacy, especially when dealing with discerning clients interested in high-end properties and an exclusive lifestyle. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with global data protection regulations, including the General Data Protection Regulation (GDPR). We are committed to transparency and safeguarding your personal information.

Information We Collect

We collect various types of information to provide you with an unparalleled service, tailored to your sophisticated preferences. This includes information you directly provide to us, as well as data gathered through your interactions with our online platform.

• Personal Identification Information: This includes your name, contact details (such as email address and phone number), and any other information you provide when expressing interest in properties, scheduling viewings, or communicating with our team.
• Financial Information: For transactions or inquiries related to property purchases, we may collect information regarding your financial qualifications, such as pre-approval letters or financial statements, strictly for the purpose of facilitating your property acquisition.
• Property Preferences: Details concerning your desired property type, location, size, architectural style, amenities, and other specific requirements to help us curate the most suitable exclusive listings for you.
• Communication Data: Records of your communications with us, including emails, calls, and messages through our platform, which helps us understand your needs and improve our service.
• Technical Data: Information about your device and how you interact with our online platform, including IP address, browser type, operating system, referral sources, and pages viewed. This data helps us ensure the security and optimal performance of our site.
• Usage Data: Information regarding your browsing patterns and interactions with our property listings and features on our site, which helps us personalize your experience.

How We Use Your Information

The personal information we collect is used to deliver and enhance our bespoke luxury real estate services.

• To Provide Services: To facilitate your property search, arrange viewings, provide detailed property information, and manage your inquiries and transactions.
• Personalization: To tailor your experience on our site by presenting properties and content that align with your expressed preferences and interests.
• Communication: To communicate with you regarding your inquiries, updates on properties, new listings that match your criteria, and other relevant information about our services.
• Service Improvement: To analyze how our site is used, diagnose technical issues, and improve the functionality and user experience of our online platform.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Security: To protect our site and services from fraudulent and unauthorized activities.

Disclosure of Your Information

We do not sell your personal data to third parties. We may disclose your information only in specific circumstances and to achieve the purposes outlined in this policy.

• Third-Party Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and delivering our services, such as website hosting, analytics, and CRM systems. These providers are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we define.
• Property Owners and Agents: To facilitate your interest in a specific property, we may share relevant personal data with the property owner or their authorized representatives, strictly for the purpose of scheduling viewings or transactional discussions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets involved. We will notify you of any such change of ownership or control of your personal information.

Data Security

The security of your personal data is paramount. We implement robust technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We employ encryption, access controls, and secure data storage solutions to safeguard your data. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request within one month.

Cookies and Tracking Technologies

Our online platform uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze site usage, and personalize content. Cookies are small data files stored on your device. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our service, you consent to such transfers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us: